Why Amenities Are the New Differentiator

Travellers in 2025 are more discerning than ever. With the rise of remote work, extended stays, and experience-driven luxury, your property isn’t just a place to sleep — it’s a lifestyle product.

Based on First Grand’s analysis of over 800 stays across Mauritius in 2024-25, these are the features that consistently increase nightly rates, boost occupancy, and improve guest satisfaction.

The 10 Most Requested Amenities

1. Fast, Reliable Fibre-Level Wi-Fi

Why it matters: Whether it’s a workation or uploading vacation stories, guests expect uninterrupted high-speed internet.

• Aim for fibre-optic connection with at least 100 Mbps downstream.
• Ensure coverage extends outdoors and across all rooms.
• List your Wi-Fi speed on your OTA listing — it improves conversion by up to 12%.

2. Large Smart TV with Streaming Access

• 55″+ Smart TV with Netflix, Prime Video, and Disney+ pre-installed.
• Provide guest login instructions or a generic account.
• Mount at eye-level for a clean, professional look.

3. Hotel-Quality Bedding & Pillows

• Orthopaedic or mid-firm mattress.
• High-thread-count 100% cotton sheets.
• Soft + firm pillow options, plus extra duvets.

4. Air Conditioning in Every Bedroom

• Every bedroom should have AC — fans aren’t enough.
• List “air-conditioned bedrooms” prominently in your title.
• Properties without AC see up to 20% lower occupancy during warmer months.

5. Fully Equipped Kitchen

• Fridge, oven/hob, microwave, toaster, kettle, and coffee machine.
• Include cookware, utensils, and a few local spices.
• Highlight “self-catering kitchen” in your description.

6. Washer & Dryer (or Drying Rack)

• Front-load machines preferred; include clear instructions.
• Provide detergent, ironing board, and basket.
• Mention laundry availability — it’s a top search filter for families.

7. Private Outdoor Seating or Balcony

• Comfortable terrace or balcony with seating and shade.
• Include lighting and insect control for evenings.
• Make it photogenic — outdoor photos convert guests.

8. Secure On-Site or Dedicated Parking

• Private, gated, or covered parking is highly valued.
• Include photos and clearly mention if it’s free.
• Parking convenience = higher review scores.

9. Self Check-In & Smart Lock Access

• Install smart locks or key safes with unique codes.
• Send guests a short check-in guide via WhatsApp or OTA message.
• Reduces late-arrival stress and increases autonomy.

10. Welcome Pack + Digital Local Guidebook

• Include a welcome note, a few local snacks or drinks, and a concise guidebook (restaurants, beaches, things to do).
• Provide emergency contacts and appliance instructions.
• Personal touches directly correlate with 5-star reviews.

Bonus: Highly Requested Extras

These aren’t essential — but they often turn a *good* stay into an *unforgettable* one:

• Private pool or plunge pool
• Outdoor barbecue or braai area
• Mid-stay housekeeping service
• Yoga mats, board games, or curated books
• Baby cot, high chair, and family-friendly amenities
• Beach towels, umbrella, and cooler box

Final Word: Amenities = Revenue

Every feature you add — or skip — directly impacts your booking rate, nightly pricing, and repeat guest potential.

At First Grand Property Management, we incorporate amenity optimisation into every property we manage — turning great homes into guest-magnet assets that perform year-round.